Terms of service
Welcome to our online store. To ensure you have a safe and enjoyable shopping experience, we have outlined the following Terms of Use to clarify our expectations for both parties. Please note that by browsing any page on this website, you agree to and abide by these terms. We also encourage you to carefully read our Privacy Policy Statement.
**Ordering Terms:** Our ordering terms can be found in the FAQ section under Ordering & Shipping Terms. All orders are subject to these terms and the Terms of Use.
**Our Trademarks, Service Marks, and Copyrights:** Our trademarks and service marks belong to our company, and we reserve all rights to pursue them. All images, designs, logos, service marks, and trademarks on this website may not be used for any purpose without our permission. Furthermore, all trademarks, product names, company names, and logos appearing on this website are our proprietary property. Any modification, extraction, collection, reorganization, and compilation of all content on this website, including designs, articles, images, logos, buttons, images, software, and sound materials, is protected by Hong Kong and international copyright laws and any applicable intellectual property laws. All software used on this website is our property and protected by the Hong Kong and International Copyright Associations and any applicable intellectual property laws.
Website Use
This website is currently used solely for providing online information and as a shopping medium. All content on this website may not be reproduced for any commercial purpose (including reproduction, transmission, distribution, sale, broadcasting, publication, reprinting, rewriting, or retransmission in the same format or technology). The information communication content on this website may only be used legally. All materials that violate (any harmful or threatening) the terms of this website may not be posted or transmitted, and we reserve the right (but not the obligation or responsibility) to prohibit and remove such materials.
No Resale
All products in this store are sold to users and may not be resold for any commercial purposes. If we have any doubts about the intended use of an ordered product, we will refuse to sell it.
Product Ownership, Import Documents and Fees
Ownership of the product will transfer from this store to the user when the product is shipped. This store will deliver the product according to the user's request. If the product is shipped to a country outside Hong Kong, you may be required to pay surcharges, taxes, or register or apply for an import license at the destination country. These fees and document requirements are subject to the laws of the destination country, and our store cannot control or predict the amount of such fees, nor will we assume any legal responsibility for such payments or document application procedures. By completing the ordering process, you agree to these terms and assume responsibility for all surcharges, taxes, or import document applications related to the shipment of the ordered product. If the product is ultimately returned, our store may charge a reasonable fee to compensate for the shipping costs.
Disclaimer: This website and its content are provided based on available information. Our store only provides a place for online shopping; therefore, we will not be liable for any direct, indirect, incidental, consequential, or punitive damages (including monetary and intangible losses) or any loss arising from the website content or the use of products purchased online (except as otherwise provided by law). Before using any product purchased from this store, please carefully read the product information, usage instructions, and precautions provided by the manufacturer, owner, or seller on the product or inside the packaging. This store assumes no responsibility for the accuracy, suitability for a particular purpose, quality, or reliability of this information provided by the manufacturer, owner, or seller. Therefore, it is best to carefully analyze this information before use.
While we have made every effort to display the true appearance and color of the product, we cannot guarantee that your computer will display it accurately.
Indemnification and Limitation of Liability
If this store suffers losses due to your breach of the order terms or any action while using this website, you agree to indemnify and compensate this store for its losses, expenses, damages, and costs (including reasonable legal fees). You agree that this store will not be liable for any losses incurred as a result of your use of this website and agree to waive any right to seek compensation from this store. If this statement does not apply to individual cases, this store's liability will not exceed the amount you paid for the products or services purchased from this website.
Other Website Links
This website will provide links to other websites. When you select these links, you will leave this website. These linked websites are not under the control of this store, therefore we are not responsible for the content of those websites, the content of their linked websites, or any updates or changes to that content. This website provides website links for your convenience; we are not responsible for publishing or receiving any content from these linked websites, and the use and content of these websites do not represent our position.
Our Privacy Policy
You agree that we may use your information for the purposes set forth in this Privacy Policy.
Cessation of Use
If we discover any behavior that harms this store, third parties, or violates the law, this store has the right to suspend or terminate access to all or part of this website without prior notice.
Terms of Use Modification
These Terms of Use (including the subscription terms within the support) will be modified as necessary; therefore, please read the Terms of Use and Subscription Terms carefully before shopping on this website.
Legal Regulation
These Terms of Use (including the subscription terms within the support) will be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. You agree that the courts of the Hong Kong Special Administrative Region have exclusive jurisdiction over any disputes and claims relating to these Terms of Use and Subscription Terms. In the event of any discrepancy between the Chinese and English content on this website (including all privacy policies and terms of use), the Chinese version shall prevail.
【Disclaimer】Shipping to Malaysia:
1. Document Provision: Our company will provide all necessary export and product documents (including invoices, packing lists, product ingredient lists, etc.) as required by Malaysian customs to assist customers in customs clearance.
2. Customer Responsibility: For all orders shipped to Malaysia, customers are solely responsible for customs clearance in the importing country. Customers must ensure that the ordered products comply with relevant Malaysian import regulations, including but not limited to the cosmetics clearance regulations of the Malaysian National Pharmaceutical Regulatory Agency (NPRA).
3. Disclaimer: Even if our company has provided complete documentation, if goods are refused entry, detained, confiscated, or returned due to customs policies, import restrictions, sampling inspections, or other uncontrollable factors, our company will not be held responsible, and the customer shall bear all related risks and losses.
【Disclaimer】Tipping Policy
According to the "Ordering Terms" and "Product Ownership, Import Documents and Fees" sections of our Terms of Service, shipping costs are the responsibility of the customer. Therefore, if the customer chooses not to pay this portion of the cost, the corresponding tip will not be refunded.
In other words, if the customer did not include a tip in the payment, our company can only refund the price of the goods themselves; the tip will not be refunded.
We kindly request that all fees, including tip and shipping arrangements, be carefully reviewed before payment. Completing an order signifies agreement to and compliance with our Terms of Service.
Thank you for your understanding and cooperation.